Terms and Conditions

1. Seller

Miroslav Opletal, Olešnice 13, 549 41 Červený Kostelec, Czech Republic
Company ID: 67904416, VAT ID: CZ7801210912
E-mail: info@wpdroid.cz
Phone: +420 775 990 313

These terms govern the sale of software, licences, updates, support and other digital products through https://wpdroid.cz and form part of every contract concluded through this website.

2. What is sold

What is sold may include in particular:

• plugins and other extensions for WordPress,
• themes for WordPress,
• extensions and other software for DroidCMS,
• extensions and other software for EmDash CMS,
• other software and digital products,
• digital documents, materials, templates and other digital content.

The particular product, its purpose, technical requirements, the scope of the services and any limits are stated on that product's page.

For software products the price may cover in particular the right to use the software, access to updates, the customer portal, the licence server and technical support, to the extent stated for the product or the chosen plan.

Buying a digital product does not assign the copyright in it to the customer, unless the product expressly says otherwise. This does not limit the rights the GPL or another open-source licence stated for the product gives the customer.

Licence by product type

The customer's rights in each product follow the licence stated for that product.

For WordPress plugins and themes, rights in the software follow the GNU General Public License (GPL) or another GPL-compatible licence stated for the product. To the extent the GPL applies, the customer has the rights that licence grants, including the right to use, modify, copy and redistribute the software under its terms.

For DroidCMS and EmDash CMS products, and for other software that is not a WordPress plugin or theme, the customer's rights follow the licence stated for the product. If no open-source licence is stated, the software is proprietary and the scope of the rights is set by these terms together with the product terms. If an open-source licence is stated, the customer's rights follow it.

For digital products that are not software, the scope of the rights follows the terms stated for the product.

A limit on the number of sites or installations applies to the licence key, automatic updates, the customer portal and technical support. It does not limit the rights the GPL or another open-source licence gives the customer.

3. Orders and conclusion of the contract

The customer places an order through the order form on the website.

An order has these steps: filling in the details, accepting these terms, submitting the order and, for a paid licence, payment on the Stripe payment page.

Before submitting the order the customer can check and change the details they enter in the form, in particular the contact and billing details and the country. The product and plan are fixed by the page from which the customer entered the order. The order does not ask for a quantity of licences. The payment method is chosen on the Stripe page.

For a paid licence the order is a non-binding proposal until payment is received, and the seller is not obliged to accept it. The contract is concluded when payment is received. The seller may refuse the order before payment is received, in particular for technical or security reasons. If payment has already been received and the seller still does not conclude the contract, the amount received is refunded.

A free licence involves no payment. The contract is concluded when the order is submitted and the licence is issued immediately.

The contract is concluded in Czech. The English text of these terms is for easier reading only; the Czech text governs.

An order creates a customer portal account. No account is created without an order. The seller stores the concluded contract and the order and makes them available to the customer in the customer portal and in the e-mail sent after the contract is concluded. On request the seller will also make them available electronically in another way. Documents that the law requires to be kept are retained for the statutory period.

These terms are available to the customer on the website before the order is submitted. The wording the customer agreed to remains permanently available on the website at its own address even after the terms change. The order detail in the customer portal and the e-mail confirming consent to make the licence available link to it. The licence key is not sent by e-mail.

The e-mail announcing the licence, with a link to the customer portal, is sent after the contract is concluded: for a paid licence after payment is confirmed, and for a free licence after the order is submitted. Submitting a paid order, before payment, does not send a confirmation e-mail.

4. Price and payment

Prices of individual products are shown on the website. For a consumer the final price including all taxes is displayed before the order is submitted.

The seller is registered for VAT.

Sales are open to customers from the Czech Republic.

Payment is made through the Stripe payment gateway, by card or by other payment methods the gateway offers in the order. The seller has no access to card details or to payment method credentials. They are handled solely by the gateway operator.

Stripe sends the payment confirmation to the e-mail address given in the order. The seller issues a tax document on request sent to the contact address.

A free licence has no price and no tax document is issued.

5. Delivery of digital content

Software, a licence key, a download link or another digital product is delivered electronically in the way stated for the particular product.

For software products the licence is made available in the customer portal immediately after the contract is concluded; an e-mail with a sign-in link to the portal is sent. The licence key is not sent by e-mail. The customer finds the key and the software downloads in the portal. Download from the portal lasts for the plan period and the grace period under section 6.

If the e-mail has not arrived within 24 hours of the contract being concluded, the customer can write to the contact address or sign in to the portal by entering their e-mail on the sign-in page.

For a paid licence, during the first 14 days after the contract is concluded the portal releases the licence key and the downloads only after the customer gives the consent under section 8. After 14 days no consent is required.

For other digital products the manner and moment of delivery are stated for the product or in the order.

6. Licence, use of the software and updates

A plan sets for how long a valid licence unlocks the features of the software that depend on it (for example Pro features), for how long the customer receives updates and support and may download the software from the portal, and how many sites may have the licence key activated at the same time.

Rights in code under the GPL or another open-source licence follow that licence and the plan does not limit how long they last. The paid licence (the licence key), however, stops unlocking the features, updates and services tied to it once the plan and the grace period are over. Features that do not require a valid licence keep working.

A plan is either limited in time or unlimited, as offered. It may set in particular:

• how many sites may have the licence key activated at the same time,
• for how long the features tied to the licence work and updates, support and download from the portal are provided,
• other services tied to the licence key.

The licence key may be activated on no more sites at the same time than the plan states. This limit applies to the key, updates, the portal and support. It does not limit rights under the GPL or another open-source licence. Development and staging installations (localhost, .local, .test, staging., dev. and similar) do not count towards the limit of active sites.

For proprietary software the customer may not resell it, provide it to third parties or distribute it publicly, unless the licence of the particular product or the law allows it.

For software licensed under the GPL or another open-source licence, use, modification, copying and distribution follow that licence. These terms do not limit the rights that open-source licence gives the customer.

Licence key

The licence key serves in particular to unlock the features tied to the licence and to activate access to updates and other services provided under the particular plan.

A licence key can be deactivated on a given site and the freed slot used on another site.

The licence key is non-transferable. The key, access to updates and support cannot be transferred, resold or shared with third parties. This does not affect rights in the code that follow from the GPL or another open-source licence under section 2.

Updates and downloads

For the duration of the plan the features tied to the licence work and the seller provides the updates agreed for the product, including the updates necessary to keep the delivered version functional and secure, support within the scope of the plan, and the ability to download the software from the portal.

For a time-limited plan a grace period of 14 days runs after it ends, during which everything works as during the plan. When that period expires, the features tied to the licence (for example Pro features) switch off and updates including necessary updates, support, and the ability to download the install file from the portal again all end, including the version that was available while the plan was in effect. The software stays installed and features that do not require a valid licence keep working. The customer's sites are not switched off. Renewing the licence switches the features and updates back on; the licence key stays the same.

Before the contract is concluded the customer acknowledges that, for a time-limited plan, they the features tied to the licence switch off and they will not receive even necessary updates after the grace period, and expressly agrees to that by a separate confirmation in the order. Without that consent the seller will not accept an order for a time-limited plan.

For a time-unlimited plan, updates and downloads are provided without the plan coming to an end.

7. Renewal

Licences do not renew automatically and no recurring charge is taken from the payment card.

Before a time-limited plan ends the seller notifies the customer by e-mail. The customer orders the renewal themselves in the customer portal.

8. Withdrawal from the contract

A consumer has the right to withdraw from a distance contract within 14 days, unless the law provides an exception.

For a contract to supply digital content that is not delivered on a tangible medium, the consumer may lose the right to withdraw if performance began before the withdrawal period expired on the basis of their prior express consent and they were informed in advance that by giving consent the right to withdraw ceases.

For a new purchase the customer gives this consent in the customer portal, by ticking a box and confirming it before the licence key is first shown or a file is first downloaded. Until then the seller does not release the key or the files and the customer may withdraw within 14 days. The seller records the consent with the date and time and confirms it to the customer by e-mail.

Aside from this statutory regime the seller does not offer a contractual money-back guarantee. Once a paid licence has been delivered and the customer has given consent, the amount paid is not refunded by way of withdrawal.

A free licence involves no payment, so no consent to immediate delivery is required.

A licence renewal is a separate contract. Paying for a renewal extends the licence immediately; in the renewal order the customer therefore ticks a box to expressly request the immediate extension and acknowledges that they thereby lose the right to withdraw from the renewal within 14 days. A renewal cannot be ordered without this consent. Once the consent is given, the renewal payment is not refunded on the grounds of withdrawal.

If delivery of the digital content has not begun before the withdrawal period expires, or if the statutory conditions for the right to withdraw to cease are not met, the consumer may withdraw by e-mail to the contact address. The seller confirms receipt of the withdrawal without undue delay.

Where the withdrawal is valid, the seller refunds the amount received within 14 days by the same means it was received.

9. Defects in digital content and complaints

The seller is responsible for the digital content or digital service conforming to the contract and to statutory requirements.

For software this is assessed in particular by whether it works in the supported environment and has the properties stated in the description of the particular product.

For digital content delivered once, the consumer may give notice of a defect that appears within two years of it being made available. For performance supplied over a period of time, the consumer may give notice of a defect throughout that period.

The customer reports a defect by e-mail to the contact address. The complaint should describe the problem and, where the customer has them, name the product, the order number and the software version.

The seller assesses and handles the complaint in accordance with the law. The seller may remedy a defect in particular by a repair or an update, where that is proportionate. Where the defect cannot be remedied, the consumer has the rights provided by law, in particular a proportionate price reduction or, where the law allows it, withdrawal from the contract.

The agreed end of updates after a time-limited plan ends is set out in section 6. It does not narrow the consumer's other statutory rights arising from defective performance.

A problem is not a defect where it is caused in particular by:

• the customer or a third party altering the software,
• use of the software contrary to its documentation or its intended purpose,
• use in an unsupported environment the seller pointed out in advance,
• a conflict with other software or an extension, where such a conflict could not reasonably be expected given the properties the product declares,
• a change in a third-party environment the seller cannot influence, unless it is a case for which the seller is liable under the law.

This section does not affect the consumer's statutory rights arising from defective performance.

10. Liability

The seller is liable for its obligations to the extent set by law.

The seller is not liable for problems or damage caused by using the software contrary to its intended purpose, its documentation or technical requirements of which the customer was informed in advance, nor for problems caused by unauthorised changes to the software by the customer or third parties.

Customers are advised to back up their site, database and other data before every installation or update.

This recommendation does not exclude or limit the seller's liability in cases where the law makes the seller liable for the harm.

This section does not affect the consumer's rights under mandatory provisions of law, nor the seller's liability in cases where the law does not allow it to be contractually limited or excluded.

11. Out-of-court resolution of consumer disputes

If a consumer dispute arises between the seller and a consumer and the parties do not settle it by agreement, the consumer may submit a proposal for the out-of-court resolution of the consumer dispute (ADR).

The body for the out-of-court resolution of consumer disputes is the Czech Trade Inspection Authority, Central Inspectorate – ADR department, Gorazdova 1969/24, 120 00 Prague 2, e-mail: adr@coi.gov.cz.

Information on the out-of-court resolution of consumer disputes is available on the website of the Czech Trade Inspection Authority: coi.gov.cz/informace-o-adr.

The European online dispute resolution (ODR) platform was discontinued on 20 July 2025 and is no longer available.

12. Final provisions

The legal relationship between the seller and the customer is governed by the law of the Czech Republic.

Where the customer is a consumer, this section does not affect their rights under mandatory provisions of law.

The seller may amend these terms. A contract already concluded is governed by the wording in effect on the day of the order. Earlier wordings are available on the website under the date they took effect.

These terms are published at https://wpdroid.cz/obchodni-podminky.